1. Where do I go to change my email address or member information?
Click HERE to Login. You will then be on your own Member Page. Click on "Change Your Registration Information (Email Address, Etc.)" which will take you to the bottom of your Member Page. Make your change(s) there and Click on the "Update My Info" button.
2. I forgot my password. What do I do?
Click HERE to go to the Forgot Password Page. Enter your email address and click the button. Your password will be sent to the email address you entered in just a few moments. If you do not receive an email, please check to make sure your email box is not full, or it did not end up in your spam folder, or you do not have any blocks set against receiving email from us, and that you have "white-listed" us as an valid sender.
3. Why isn't my Email Address showing up on the entries?
Most likely because the cookie stored in your computer is not correct. To fix this, you must LOGIN to the CashBarn site. It will set the cookie for you. If not, please check to make sure your browser is set to allow cookies, that you do not have software such as McAfee or Norton's security settings set too high, that your firewall or router is not blocking the storage of cookies. You may also need to clear your browser's cache. Try recreating your cookie first by going here: MAKE COOKIE and then LOGIN.
4. How do I unsubscribe?
Click HERE to go to our unsubscribe page.
5. Some of my Weekly Featured Sponsor entries are missing.
First, make sure that each week when you submit those entries, you begin from the LOGIN PAGE. If you have bookmarked any other CashBarn page and are starting from there, you may not be logged in correctly. If your email address is not showing in your entries, then you are not logged in correctly, and your entries will not be recorded correctly. Secondly, be sure you understand what drawing your entries are for. Our Weekly Featured Sponsor drawing runs from each Wednesday at 4:00 PM EST to the following Wednesday at 4:00 PM EST.
6. I can't login!
Please go to the LOGIN PAGE. Be sure that you have entered your email address correctly, with no spaces before or after it. Be sure you are using the same email address that you registered with. Next, enter your password. It is case sensitive, so be sure you are entering it correctly and that your caps lock isn't on. Next click what area you wish to login to - "A Member" - "An Affiliate" - "An Advertiser." If you are a regular member entering our contests, click the "Member" button, then click the login button. Your browser MUST be set to allow cookies. If a cookie is not established, you will not be able to play. Try resetting your CashBarn Cookie HERE, then try logging in again. Go HERE for extensive login support.
7. I am getting an error message that I am not in the database. Why?
Please try logging in again: Go to the LOGIN PAGE. Be sure that you have entered your email address correctly, with no spaces before or after it. Be sure you are using the same email address that you registered with. Next, enter your password. It is case sensitive, so be sure you are entering it correctly and that your caps lock isn't on. Next click what area you wish to login to - "A Member" - "An Affiliate" - "An Advertiser." If you are a regular member entering our contests, click the "Member" button, then click the login button. Your browser MUST be set to allow cookies. If a cookie is not established, you will not be able to play. Try resetting your CashBarn Cookie HERE, then try logging in again. If the system is still saying you are not in the database, then you have been removed. This can happen for one of may reasons:
1. You asked to be removed
2. Our emails to you have been bouncing back from your email provider
3. We received a message -- emails sent to you are being refused.
4. You typed your email address wrong.
To play again, you will need to RE-REGISTER. However, please be aware, if your email continues to bounce back to us, or, you ask to be removed, it will be deleted again.
Go To General FAQ'S
Go To Prize FAQ'S
Go To Your Home Page
